Prompt Engineer (LLM Systems, Evals & Safety) at webook.com

Posted on

Amman, Jordan
Remote

Industry: Internet

Job Type: Other

Experience Level: Mid-Senior Level

Job Description

Design high-quality prompts, system instructions, and tooling that make webook.com's LLM features accurate, safe, and cost-effective. You’ll own evaluation, prompt versioning, and continuous improvement. webook.com is Saudi’s event ticketing and experience booking platform.

Responsibilities

  • Author, refactor, and chain prompts (system/tool/policy) for varied tasks.
  • Create offline/online evaluation harnesses (rubrics, golden sets, metrics).
  • Build prompt libraries with versioning, A/B testing, and telemetry.
  • Reduce hallucinations via verification, constrained decoding, and tool use.
  • Implement safety: jailbreak/prompt-injection tests, content policy checks, PII handling.
  • Partner with engineers to integrate prompts into production features.

Requirements

  • Demonstrated prompt design across multiple task types and models.
  • Experience building eval datasets and automated scoring (e.g., accuracy, faithfulness, utility, cost/latency).
  • Familiarity with retrieval-augmented generation concepts and tool/function calling.
  • Strong scripting (Python/TypeScript) for data prep, evals, and analysis.
  • Clear writing; ability to translate business goals into measurable prompt specs.
  • Nice-to-have: experience with LangChain/LLM orchestration, vector stores, and rerankers.
  • Nice-to-have: knowledge of safety tooling and red-teaming techniques.
  • Nice-to-have: experiment platforms (feature flags, A/B tests), analytics.