Senior Machine Learning Engineer at Level AI

Posted on

Noida
Bangalore
Hybrid

Industry: Software

Job Type: Full-time

Experience Level: Senior

Job Description

Level AI is hiring a Senior Machine Learning Engineer in Noida or Bangalore to build LLM-powered agents for its contact-center platform. The hybrid role covers prompt-engineering workflows, retrieval, tool use, and production evaluation.

Responsibilities

  • Build and deploy LLM-powered agents for internal tools and customer-facing products.
  • Design and improve RAG pipelines, prompt engineering workflows, and tool integrations.
  • Experiment with open-source and closed-source LLMs.
  • Implement and evaluate reasoning, planning, memory, and retrieval modules for AI agents.
  • Optimize ML and LLM systems for accuracy, latency, scalability, and cost.
  • Build production AI and NLP pipelines with monitoring, evaluation benchmarks, and improvement loops.
  • Work with product, engineering, and customer-facing teams to ship AI features.

Requirements

  • B.Tech, M.Tech, or PhD in computer science or a mathematics-related field from a tier-1 engineering institute.
  • 3 or more years of industry experience in machine learning, NLP, or applied AI.
  • Strong Python programming skills.
  • Interest and experience with RAG and agentic AI.
  • Experience with PyTorch, Hugging Face Transformers, or similar ML libraries.
  • Interest and experience in model training, inference optimization, and GPUs.
  • Experience deploying ML services with REST APIs, Docker, Kubernetes, or cloud platforms.
  • Exposure to vector databases such as FAISS, Pinecone, or Qdrant.